Utilities When working in situations that are a little "out of touch" or separated from mainstream communication options, one can truly appreciate the ability to remain "in touch" with the resources needed to perform critical tasks.  Working in the glaring sun, often removed from their vehicle, utility field technicians represent a prime example of the need for rugged computers that are mobile, reliable and viewable in all lighting conditions.  From work order management, to equipment location and repair services, to emergency response coordination, utility companies benefit greatly through the use of wireless connectivity.  The management of field personnel and information exchange is simplified resulting in improved operational efficiency and service capabilities. Outfit with the correct solutions from ROC, workers can rest assured knowing they will always have reliable access to critical resourses, while providing the control center the ability to exchange essential information with field technicians, whenever or wherever they may be working.  This type of capability creates the efficiencies in operations that justifies management's decision to deploy rugged mobile solutions.

Field Services Field service technicians never know where or under what environmental conditions they will be working.  Similar to the utilities industry, data collection, repair services, work order management, equipment location services are all part of a field service technician's daily duties, and are most often performed in the difficult viewing conditions found outdoors or in other harsh environments.  From glaring direct sunlight to the dark reaches of an equipment room, a technician's computer must always be able to effectively present the information needed to perform his duties. That is what makes viewability in all lighting conditions as critical to the field technician as reliability.  Just having the information available is not effective unless the technician can read it. Notebooks may be portable, but try to use one in the field.  Mobility rules when out in the field, and that can only be achieved through the use of handheld computers and tablet PC's.  Hardware solutions are generally application specific and often requires a combination of computer types. For those applications that require full Windows processing, ROC offers products with large 10.4" and 12.1" transflective displays that provide unsurpassed viewability under all lighting conditions, enabling real-time information exchange from the field.  Without that reliable access, performance suffers, the company suffers, and worst of all, the customer suffers, and that is unacceptable.

Public Safety Firemen, policemen, paramedics, and rescue workers all have one objective, and that is public safety.  Everyday they encounter situations that demand timely access to information such as medical records, criminal records, building plans, disaster situation and chemical data analysis which are key to the survival of those they serve.  Without it they not only endanger the lives of those they are there to protect, but also their own lives.  Also, due to the impact of 9/11, several government related agencies are investing significant resources towards the creation of central data collection systems and shared information databases to increase their effectiveness to combat terriorist activities and other potentially dangerous situations. Dealing with dangerous situations requires accurate, real-time information to be effective and that is achieved through the use of rugged hardware that is mobile, reliable and viewable in various environmental conditions.  Field failures, glarish screens, or computers stuck in a vehicle provide public safety workers with less than truly effective assistance. ROC's Enduro products are designed and manufactured to be the most reliable tablet PC products available, so users can rest assured that they will have reliable access to the information they need, when and where they need it, and that is what really matters in situations like these.

Military When you think of situations requiring rugged mobile devices, the military has to come to mind.  The confrontation in Iraq would have been much different without the vast network of mobile computers exchanging critical information related to enemy and friendly positions.  The effectiveness of the entire operation hinged on the ability to coordinate attacks against enemy forces, accomplished through the use of rugged mobile computers mounted in vehicles, infantry, aircraft and other support equipment.  Rugged mobile computers are also being deployed in areas that extend beyond just armed encounters.  In the continuing effort to reduce overall military personnel, tablets and other rugged computers are being used in a variety of related support operations.  Aircraft maintenance technicians, depot and logistics personnel, field training operations, and other groups are being equipped with mobile computers to achieve greater efficiencies in general operations. With the growing commitment to increase overall communications capabilities and effectiveness throughout the military and other government agencies, tablets, like the Enduro are being deployed in a growing number of daily operations and are achieving great results.

Other Markets With the expansion of wireless capabilities throughout the world, more industries are realizing the benefits of having real-time access for all field personnel.  The timeliness of data retrieval, the tracking of equipment and supplies, and the ability to dispatch and manage field personnel achieves great efficiencies and measurable ROI in almost any organization.  Transportation, manufacturing and distribution have been deploying mobile technologies for a number of years, understanding the huge impact on efficiencies. Forestry and agriculture as well as construction, insurance agencies (for site and damage appraisals), geological/survey companies, oil and gas industries, aviation and marine industries are all beginning to expand their deployment to share in the efficiencies being gained from mobile computing.  In almost every situation where field personnel are operating outside an office environment, rugged hardware is required as an attempt to achieve reliability. Tablets offer a greater choice in functionality due to their ability to perform like a notebook, a fixed mounted device or a mobile pen based computer. In the field, mobility rules, and the tablet is the most effective solution for the evolving rugged mobile marketplace.  ROC's Enduro products are designed to be not only reliable but also to evolve with the expansion and adoption of next generation wireless technologies and other peripheral support options.